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Frequently Asked Questions

Can I donate more or less than the suggested donation amount?

Yes, go on to the donation page, type in the amount you wish to donate and you will be able to update your donation amount.

How much of my donation goes to my chosen project?

100% of donations go towards ongoing projects. Donations will be kept in a specific account. Monies the organisation makes via sales/grants/concerts will be kept in a separate account to donations. Non-donations will be used to run the day-to-day operations of the organisation. If we are struggling in this area, then we will run campaigns aimed at supporting the day-to-day running of the organisation.

Can I donate specific items like clothes, food, baby items, household items, etc?

Yes, contact us via email/WhatsApp/via our contact page and we can assign you to an appropriate member of staff for this.

What is Gift Aid?

Gift Aid is a simple scheme that allows charities to recover the tax already paid on donations made in the last four years at no extra cost to you. By reclaiming tax from Her Majesty’s Revenue & Customs (HMRC), Gift Aid is a great way for you to help CITC maximize the value of its donations. That means that every £1 you donate could be worth an extra 25 pence to us.

Does my donation qualify for Gift Aid?

Your donation qualifies for Gift Aid if you pay tax in the UK, and have signed the Gift Aid declaration. Every £1 that you donate with Gift Aid is worth £1.25 to CITC at no extra cost to you.

How do I know a fundraiser is genuinely raising money for CITC?

If you’ve been approached by a person claiming to be raising funds for CITC and you think they might not be a genuine fundraiser, please contact us via email/WhatsApp/via our contact page.

Can I choose to donate money to a specific project?

When you donate to CITC, the money will be allocated to ‘general funds’. If you wish for your donation to go towards a specific project. Please contact us via email/WhatsApp/via our contact page. It is possible for you to specify if you would like your donation to be spent on a particular project.

I have raised some money for CITC. How do I send you the funds?

Thank you so much for raising money for CITC, we really appreciate your support! Please contact us via email/WhatsApp/via our contact page and we can arrange how to have the funds transferred to us. It would be great if you could also let us know how you raised the money (and be sure to include your name and address so that we can send you a thank you letter!).

Why is regular giving important?

Regular giving is the best way to support CITC. It helps us to plan our work more effectively. We are able to help people to improve their lives through long-term development programs; so we can respond to disasters and emergencies, and campaign to achieve lasting change. It also means we have a flexible and reliable income, we can always count on.

Can I make my donation anonymous?

From a public view, yes. Just leave the box blank that says ‘Your name (optional)’. This is the second step of the donation process. To hide your donation amount from the page, make sure to tick the box next to ‘Hide my amount from public view’. Although you appear as ‘Anonymous’ on the Fundraising Page. CITC will know who you are and how much you’ve given.

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